How Clinical Supervision Training Group collects, uses, and protects the personal information of clinicians, supervisors, and other visitors who use our Services.
This Privacy Policy describes how Clinical Supervision Training Group ("CSTG," "we," "us," or "our") collects, uses, and protects the personal information of clinicians, supervisors, and other visitors who use our website and our online Clinical Supervision Training course, continuing education courses, and downloadable resources (collectively, the "Services").
When you enroll in our online Clinical Supervision Training course, register for continuing education, download a resource such as our supervision readiness checklist, or otherwise submit a form on our site, we collect the personal information you provide us, such as your name, email address, phone number, license type, and state of licensure. We collect this information to process your enrollment or request, deliver course content and continuing education hours, and respond to your inquiry.
Additionally, we may collect device-specific information, such as your operating system version and device type, to maintain and improve your experience using our Services.
Email communications: we may send you emails about your enrollment, course updates, continuing education opportunities, or other services related to your inquiry. We may also use your email to inform you about new programs, changes to existing programs, or to request your feedback.
When you provide us with personal information to enroll in a course, submit an inquiry form, or download a resource, you consent to our collecting and using it for that specific purpose.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to decline or unsubscribe.
If, after opting in, you change your mind, you may withdraw your consent at any time by submitting a request through our contact form.
We may disclose your personal information if we are required to do so by law, such as in response to a court order, licensing board inquiry, or investigation.
If you make a purchase through our site — such as enrolling in the Clinical Supervision Training course or a continuing education course — we use a third-party payment processor (such as Stripe or PayPal) to process your transaction. Payments are encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction.
All direct payment gateways we use adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, a joint effort of brands including Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of payment information by our site and our third-party service providers.
We use third-party service providers to operate parts of our Services, including form processing (Formspree) and website hosting (Netlify). These providers collect, use, and disclose your information only to the extent necessary to perform the services they provide to us.
Certain third-party service providers, such as payment gateways and payment transaction processors, have their own privacy policies governing the information we are required to provide to them for purchase-related transactions. We recommend reviewing their privacy policies so you understand how your personal information will be handled.
Certain providers may be located in, or have facilities located in, a different jurisdiction than you or us. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide payment information, it is encrypted using secure socket layer technology (SSL). Although no method of transmission over the internet or electronic storage is 100% secure, we follow PCI-DSS requirements and generally accepted industry standards to protect your information.
Our website may use cookies or similar tracking technologies — information that our website's server transfers to your computer to track your session and, where applicable, customize content for you. If you use a common internet browser, you can set it to notify you when a cookie is received, or to deny cookies altogether.
We may use web analysis tools built into our website to measure and collect anonymous session information, such as page visits and time on site.
By using our Services, you represent that you are at least the age of majority in your state of residence, or that you have obtained the consent of a parent or guardian to use our Services if you have not yet reached the age of majority.
We reserve the right to modify this Privacy Policy at any time; please review it periodically. Changes and clarifications take effect immediately upon posting to our website. If we make material changes to this policy, we will notify you so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If Clinical Supervision Training Group is acquired by or merged with another organization, your information may be transferred to the new owners so that we may continue to provide our Services to you.
If you would like to access, correct, amend, or delete any personal information we hold about you, register a complaint, or simply want more information, please contact us through the form on our website.